The Energizer

Resilient Insights for Work & Life

5 Top Skills Critically Needed in the Workforce by 2020

by Eileen McDargh, Chief Energy Officer - Monday, April 22, 2019
Featured Image

By the year 2020, the workplace will require some unique skills in order to thrive, to be resilient and to relish an ever-changing world. Now is the time to begin developing them.

The Institute for the Future teamed up with the University of Phoenix Research Institute to pinpoint skills that are the result of several current economic drivers:

Skill number 1: Sense-Making. This requires one to determine the deeper meaning or significance of what is being expressed. Listening skills will be paramount along with the ability to withhold judgment and ask critical questions. Listening is a soft skill that is sadly in short supply. You can learn to become a more astute listener.

Skill number 2: Social Intelligence. This has nothing to do with Facebook or Instagram. Rather, it is about connecting to people in such a way that you can intuit their reactions. The ability to connect with mind and heart has never been greater.

Skill number 3: Novel and Adaptive thinking. Thinking and coming up with creative solutions will drive products and services. Our challenge is that we continue to respond to events in outmoded ways. This skill will require a willingness to suspend the status quo, to seek information from new sources, and to creatively explore possibilities.

Skill number 4: Cross-Cultural Competency. Ethnicity is not the only type of cross-cultural awareness. Rather, innovative teams will consist of various ages, beliefs, cultural backgrounds, religions, and backgrounds. Curiosity and compassion go a long way to understanding and appreciating difference.

Skill number 5: Computational Thinking. The ability to turn data and abstract concepts into usable bits of information will be critical. Facts and figures are meaningless unless placed in a soup bowl of context and connection. Without context, data is meaningless. Connection asks you to consider who can best use the data in meaningful ways.

Whether you are a talent manager, HR executive, or entering the workplace for the first time, see how you can grow these top five skills. How might you express these to others?  Which ones are you most comfortable with and which ones need development?

The future can be yours!

For a full listing of all ten competences, read the Future of Workplace Skills 2020

Share This Post

Like this post? Please share it!

< Back to All Posts


Eileen McDargh Keynote Speaker Blog Author

About Eileen!

Since beginning her consulting and training practice in 1980, Eileen has become noted for her ability to speak the truth with clarity, wisdom, humor and compassion. Long-standing clients and repeat engagements attest to her commitment to make a difference in minds, hearts and spirits of organizations and individuals. She draws upon practical business know-how, life's experiences and years of consulting to major national and international organizations that have ranged from global pharmaceuticals to the US Armed Forces, from health care associations to religious institutions. Executive Excellence magazine selected her as one of the top 100 thought leaders in leadership and among the top ten consultant providers of leadership development.

View all posts by Eileen

Subscribe to My Blog!

Like My Blog?

Please share it!

Recents Posts




Talk Ain't Cheap Book Content Generation Alzheimer's Kindness Tornadoes in Texas Adaptability Energizing Others Adventure Option B Intentions goals conscience Dogs New Year resolutions Walk For Hunger Persuasion St. Patrick's Day Energizing women in leadership Christmas Sustainability Road Trip USAA Depression resilient organizations Spelling Bee preresilience Strangers Environtment Survive Humor Animals Diversity Optimism Exercise Mark Scharenbroich gratitude Breath resiliency Networking Art U.S.A.A. Vacation Interview Emotional Intelligence Ecotourism love Multi-tasking Siblings resilience Sheryl Sandberg Memorial Day Seder Eve Employee Attitude Adam Grant Engaged Workers coaching John Blumberg Social Media Deloitte Play Aging Bullying Travel Postive Work Environment Soft Skills Family Humanity Building Resilience Patriots Office Celebrations Burnout Motivating Others Charity Girls civil discourse Guns Suddenly Single holidays Laughter Vegan Reshaping the Brain Career Advice Climate Change stuck Breathe Disruption resilient leaders Honoring Veterans Sexual Harassment Branding Leaders Open Doors Book Back To School Thanksgiving Hurricane Irma earthquakes angels Relationships Children LGBTQ WASP The Last Jedi John Havlik teams Nursing employee retention Gifts From The Mountain waiting servant leadership Technology Meetings Radical Resiliency Jewish Hurricane Harvey Mother's Day Writing Arlington Cemetary customer service Napping e-mail work life balance Marriage cancer Leadership Skills Listening Corporate Culture Energy Happiness Women Ownership Married Bill Treasurer employees Disrupt Positive Brain Repatterning Empathy Speaking Twas The Night Before Christmas Communication Yoga Loss Labor Day Learned Optimism Voting Faith Book Reviews Divorce Superbowl Your Resiliency GPS Feedback creativity Henry VIII Education Politics Boston Marathon Fun Work Environment Idea Stress Change More Fun at Work Sales Spirit Trust ecology Sleeping